Know What They Want
Understanding Customer Needs — analyze conversations to discover trends and preferences.
Data-Driven Decisions
Stop guessing what your customers want. Let their own words guide your strategy.
Feature Requests
Identify common requests or complaints automatically. See exactly what features or products your market is clamoring for.
Listen at Scale
You can't listen to every call, but the AI can. It aggregates insights from thousands of conversations into actionable summaries.
Market Segmentation
Understand different customer segments better by analyzing the language and questions unique to each group.