Always-On AI Support Agent
Answer client questions about deadlines, documents, or policies at 2 AM – without waking your team.
The most reliable 24/7 AI customer service for accounting firms by OwlAI.cc.
The Problem: After-Hours Anxiety
During tax season and busy financial periods, clients have questions constantly. When they email you at 8 PM or 2 AM, they either wait anxiously until the next day, or your team burns out trying to provide around-the-clock after-hours support. Neither outcome is good for your firm.
The Solution: 24/7 AI Assistant
Deploy a well-trained AI Agent that never sleeps. It can safely and accurately answer common questions about missing documents, office hours, and tax portal access instantly. It handles the busywork so your CPAs and staff can focus on high-value human interactions.
"Our clients used to wait until Monday morning to get simple questions answered about tax deadlines. Now, the OwlAI assistant handles all our after-hours support perfectly. It's like having a dedicated night-shift employee!"
Frequently Asked Questions
How do you handle after-hours support for accounting firms?
Our AI assistant provides 24/7 customer service, instantly answering routine questions about deadlines, tax forms, and office policies even when your team is offline. This ensures your clients feel supported any time of day or night.
What happens if a client asks a complex financial question?
The AI is highly trained to recognize its boundaries. When a question requires a CPA or human advisor, it will politely inform the client that it is escalating the issue, and create a detailed support ticket for your team to review as soon as you're back in the office.
Is the after-hours support accurate and secure?
Yes. The AI only acts on the specific knowledge base and guidelines you provide. It will never "hallucinate" or invent financial advice, ensuring your firm's reputation and client safety are maintained perfectly.
Provide world-class support while your team sleeps.
Try the OwlAI Demo Today